We're Still Open!
1 November 2020
With the announcement of another lockdown from 4 November, we just wanted to reassure everyone that we will remain open and will continue to see patients for planned and emergency appointments. We know how important keeping up with your oral health is and so we are glad to hear the Prime Minister encouraging everyone to keep their healthcare appointments through lockdown.
We are COVID-secure, with many measures in place to ensure everyone’s safety. Dental practices have always been very good at infection control and since the first lockdown, we have built on these strong foundations. For example, when you see our staff, they will be wearing FFP3 masks that form a seal over their faces to filter the air that they breathe in and out. This prevents them contracting and passing on the virus from a patient that is not showing symptoms. The surgeries are cleaned thoroughly before and after every patient and we have mechanical air ventilation to ensure you are breathing fresh air when you are inside the building. Even the toilets are cleaned after every use!
We understand you may be apprehensive about coming to see us over the next few weeks and if you would prefer to rearrange your appointment, that’s fine too. Please let us know as soon as possible so we can put something in diary for a few months time.
So, if you have an upcoming appointment, you can rest assured that we are doing everything we can to keep you safe and we look forward to seeing you soon.
New Surgery Now Fully Operational
18 September 2020
Many of you will be aware that we have been very busy behind the scenes making some big changes to the practice to keep us protected through the COVID-19 pandemic. We are now pleased to report that the new Surgery 4 is fully operational!
Guidelines from the Faculty of General Dental Practice advise us to take various steps to ensure the safety of us and our patients as we return to providing more routine care. One such requirement is a "fallow time" of up to an hour following a procedure that lifts aerosols and droplets from a patient's mouth and throat. This is to allow airborne particles to settle before we thoroughly clean the surgery.
We felt that the only way to keep everyone safe, whilst still being able to look after all of our patients in the same way, was to create more surgery space so we have somewhere to carry on working while the surgery is left fallow....
Introducing, Surgery 4! This room is a brand new and fully equipped with all the mod-cons you will find in the upstairs rooms.
The surgery has mechanical air ventilation which pumps fresh air into the room at the head of the chair and draws air away from the foot of the chair giving extra protection from any virus particles being spread in the surgery.
Just like the upstairs surgeries it also has electric-driven drills which do not require compressed air to run, further reducing the risk of COVID-19 transmission through aerosols.
So next time we see you, it may be in Surgery 4 and you can rest assured that you are as protected as could be from any risk of virus transmission!
IMPORTANT CORONAVIRUS INFORMATION
8 June 2020
Thank you to all our wonderful patients for your understanding through this challenging time. We have been working hard behind the scenes to get the practice ready to re-open as soon as possible and we can’t wait to see you all again!
We are now pleased to report that we have enough personal protective equipment (PPE) in stock to begin treating those with urgent dental problems face to face. We should be receiving even more PPE very soon that will allow us to provide a greater range of treatments.
As you know, we already go to great lengths to ensure the surgery and equipment is spotless before each appointment. Over the coming months, we will be taking steps to adjust the way work in order to reduce the risk of transmitting the virus through our community even more. This will mean you will see some changes when you come to the practice for your next appointment in order to promote social distancing.
If you have an upcoming appointment, we will be in touch to explain what to expect when you come to the practice. If you would like us to send you information about your upcoming appointment by email, please contact us to ensure we have your email address and that you have given us permission to use it to send you information about your appointments.
If you have any queries or require emergency advice, please contact reception on 01584 878439.
We hope you are safe and well and look forward to seeing you in person very soon.